Shipping Policy

Thank you for shopping with KitMingle. This Shipping Policy explains our order processing, shipping charges, estimated delivery times, and other shipping-related information.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Processing may take longer during public holidays, periods of unusually high order volume, or circumstances outside our reasonable control.

Once your order has been shipped, tracking information may be provided where tracking services are available.

Shipping Rates

Our current shipping rates are:

Orders from $0.00 to $39.99 USD: $12.99 shipping fee

Orders of $39.99 USD or more: Free Shipping

The applicable shipping charge will be displayed during checkout before you complete your purchase.

Estimated Delivery Time

Most orders are expected to arrive within approximately 7–20 business days after shipment.

Delivery times are estimates rather than guarantees. Actual delivery times may vary depending on the destination, shipping carrier, customs processing, weather conditions, public holidays, and other logistical circumstances outside our reasonable control.

Tracking Your Order

Where tracking is available, tracking details will be provided after your order has been shipped.

Please allow reasonable time for the carrier's tracking system to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If you discover an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that shipping information can be changed after an order has entered fulfillment or has been shipped.

Contact Us

For questions about shipping or delivery, please contact:

Email: service@kitmingle.com

Phone: +86 13148314468